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Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

Mr. Preston, the family for Murphy would like to thank you from the bottom of our hearts for all you did for our family during such an unprecedented time of a pandemic. The family in Jamaica would especially like to express a huge thank you to you and the Staff at Preston Funeral Home. They wanted to express to you how pleased they were with Murphy's arrival and on how well he was preserved and presented upon arrival in Jamaica. They thank you from the bottom of their hearts.

Family of Mr. Murphy Gooden
July 6, 2020

Bro. Preston Charles and Staff served our family with professionalism and sensitivity as we the family of Mother Evelyn B. Thompson finalized her services for Thursday, June 12 (Cincinnati, OH) and Friday, June 13 (Flint, MI), especially now as we battle the COVID-19 Pandemic. Bro. Charles and staff went above and beyond the call of duty and we are grateful for the love and compassion shown to us. May God's choicest blessings be upon you!

-Family of Mrs, Evelyn B. Thompson
June 17, 2020

Mrs. Joyce E. Tate
June 17, 2020

I have known Preston Charles for approximately sixteen years; I worked with him five of those years. He was always professional and polite. If I had a question and he was available, I was comfortable asking him for help. We developed a comfortable friendship that was passed to my brother and sister-in-law. They were in his company twice, and my brother and sister-in-law were impressed with him. Therefore, when Ronnie passed, Diane called Preston; and we never looked back. Everything was handled and carried out beautifully; no question was unanswered. With this pandemic that we are suffering through, everything is different. But thank you Preston Charles and staff for helping us through this trying time. Joni Pipkins and Family of Ronald (Ronnie) Andrews

Joni Pipkins
June 5, 2020

Preston Charles is an exceptional funeral home. I met Mr Charles before the loss of my father. We wanted to be prepared and Mr. Charles was so kind, patient and full of knowledge it made this time for us much easier. He was very professional and accommodating to me. He felt like an uncle because all our family was so far away. He always answered my calls and the staff was always comforting and professional. My father passed from Alzheimer and diabetes. When the time came for my Dad to rest in peace they were amazing. They helped to create the most beautiful and respectable service I've seen. Even my family that was able to view the services on live stream, overseas was amazed at how beautiful everything went. They praised the way everything was carried out so nice, especially during a time that the whole world seemed anxious due to the Covid 19 Pandemic. We were able to have a church funeral with all the extras to allow us to say a proper goodbye. I am so grateful and I will never forget how my family was treated. I will recommend Preston Charles Funeral Home to all that becomes in need of their services. I praise The Most High for making Him available to my family during this very tough time.
Family of Edward H.Anderson
Karen Anderson Gray

Karen Anderson Gray
May 30, 2020

Dear Mr. Preston Charles and Associates of the Funeral Home:

There are not enough words to express our sincere appreciation for the love and support you and your associates have shown my family and I, before, during and after the passing of my husband. The non-pressured step by step guidance and services that your funeral home provided were professional and thorough from start to finish.The arranging of the Military Salute was priceless. We thank you for honoring him in such a sincere and heart-felt manner. I also want to recognize and thank your associate, Kamira for making my husband look restored and at peace. It is great to know that professional services such as yours exist for people during their time of grief.

With Warmest Regards,
Johnnie M. Dumas and Family

Johnnie M. Dumas and Family
April 8, 2020

All of our family's questions and concerns were answered in a timely manner. We were satisfied that every detail of our Father's passing was handled honorably. I was comforted by the professional demeanor of Preston Charles and his staff.

Audrey L Woods
March 14, 2020

As a Public Relations Executive I've had the honor of successfully executing events for the likes of Lena Horne, Maya Angelou, Presidential Candidates and dignitaries. I have a critical eye for the details. That said, the services provided at Preston Charles was of the highest caliber. The details were handled professionally from start to finish. Their ability to offer sincere compassion and guidance through the most difficult of times was commendable. Thank you for "honoring" my mother, her legacy and our family. Job well done!

Roland Randolph
February 23, 2020

I personally want to thank Preston B. Charles and his entire staff for the care they provided at my mother's departure from her earthly walk. You talk about service--from the time they came to the house to get Mommy until her funeral, we (the family) received the utmost care. Mommy's hair, her face, her nails, her clothes, everything was done to our satisfaction and then some. I highly recommend Preston B. Charles funeral services for you loved one. He will surely put your mind at ease.

Brenda J. Jones
February 21, 2020

My family decided to use Preston Charles Funeral Home after conducting a thorough research of funeral homes in the area. The professionalism, compassion and respect the staff had extended to the family of Lawrence Frye far surpassed our expectations. Your excellence of service was confirmed by a number of attendees of the homegoing celebration who stated that they were impressed and intend to use your services when the need arises. Through our grief, our hearts were filled with joy, knowing that Preston Charles Funeral Home gave the utmost consideration during every aspect of our interactions. May God continue to richly bless all your endeavors.

Michael W. Frye
December 4, 2019

I am a Preston-ite! Their overwhelming attention to details and relentless fawning on us was uniquely comforting and assuring! We were never without anything we desired and their fairness and transparency of charges was unexpectedly rare! Cincinnati definitely has a new and welcomed flag ship funeral home in town! Excellence personified!

Elder H Steven Bester
November 12, 2019

Thank you to the gracious staff at Preston Charles Funeral Home. You took our heartbreaking situation and helped turn it into a loving tribute. We are most grateful for your attentiveness to all of our requests and needs. Your compassion during this difficult time was very much appreciated and needed as these times are never easy for anyone. We have truly encouraged by dedication, kind words & prayers. With Gratitude,
Christopher Todd and family. #Keepmypromises #Jillstrong

Christopher Todd
September 28, 2019

In March 2019, my mother passed away in the state of Georgia. Her services were held in Cincinnati, Ohio where she grew up. Preston Charles Jr. and his staff handled all the arrangements for getting my mom’s body back to Cincinnati and helping me, long distance, with arranging her services Preston Charles Jr. and his staff are the most caring, personable, compassionate, friendly, professional group of people I’ve had the pleasure of working withduring this sorrowful time.

With me being out of state making all the arrangements, the communication was impeccable. I trusted Mr. Preston Charles Jr. and his staff with my beloved mother’s arrangements, and I will forever be grateful to them for helping me during my bereavement. And by the way, my mom’s services went very well. Thank you to Mr. Charles Preston Jr and staff!
------Carolyn Lyles
June 2019

Carolyn Lyles
June 27, 2019
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