We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.
The service that was done for the Todd family was excellent. We could not have asked for better care. Warren Clark took great care of us and was there for us and answered all questions. We are more than satisfied and highly recommend Preston Charles. Thank you so much for all that you have done for us at a time such as this.
Thank you Mr. Charles for helping us execute Dad’s wishes for his service. It was a family decision to have you officiate, because you’d known dad for almost 40 years. There was a certain comfort level knowing that you would be there to facilitate the proceedings. You were the consummate professional, yet caring and supportive to our grieving family. It was new territory for us, but you held our hands and reassured us that Dad’s memory would continue forever in our hearts. Thanks again to you and your team for an outstanding service! We know Dad would have been proud.
We are sincerely grateful for Preston Charles and his team. Preston made us feel comfortable going through this process which is difficult in itself. He listens very carefully and made sure the details were what we wanted for our sister. The entire team was very professional and polite. If I had to make a recommendation for funeral services, it would be to Preston Charles and his team!
Preston Charles Funeral Home Family was so hospitable to me and my family and treated us as family members. It was like God had sent an Angel to guide me through this heartfelt journey with the passing of my son, Michael George Jr. My son was looking so handsome the way they preserved him, smooth skin, and groomed to the "T". I was so proud of the way they laid him away for me. Thank you so much for all your generosity. I would recommend this wonderful Funeral home to anyone.
Preston Charles would always greet my mom and me at many services we either attended or at which we paid our respects. He was always so personable and sincere. It was a no brainer as to who I would call when my mom passed. His services were as heartfelt as they were professional. He guided us through business matters, taking it upon himself to make calls as we sat in our meeting. My mom was laid out beautifully and as I choose to remember her - that sweet, sassy songstress and worshipper. Thank you to Preston and staff for helping make this the true Spirit-filled homegoing celebration it was!
Preston Charles and staff took VERY GOOD care of us. My mom passed unexpectedly so we were totally unprepared. Preston and staff patiently walked us through all the steps, followed up and responded after hours, and always made room for last minute arrangements with their busy schedule. It was also a bonus that he already had a relationship with some of my family members.
THANK YOU SO MUCH Preston and staff for being on top of everything, super professional, comforting, sending my mother off beautifully, and making us feel at ease during this difficult time! We love and really appreciate you all! 💖
Preston Charles and all the staff, My sincerest gratitude for the excellent care given to us during and after the passing of my beloved Keith Chappell. God has truly blessed the entire community when he called you to provide nurturing care for loved ones who have transitioned on to glory as well as those who are mourning. Thank you for your love and care. Whomever is reading my testimony and your debating on which mortuary to enlist, look no further for the quality here is beyond excellence. Everything you need is right here.
Dear Preston, Charles Funeral Home & Staff
I personally Thank you from the bottom of my heart for giving Mother Celia Mae Mason memorable and excellent home going celebration. The Service your staffing provided was of great excellent, The Director paid close attention to every detail and showed sincere concern to the needs of the families desires. I absolutely love the effort that was put into their service. Thank you so much for all you do for all the families in advance and the community we appreciate you to the up most. God bless you Preston Charles Funeral Home.
Sincerely , Gwendolyn Jennings
PHENOMENAL is just one of the words that comes to mind when we think of the recent services we received from the Preston Charles Funeral Home. From start to finish Mr Charles and his team provided our family with exceptional service and showed professionalism, compassion and empathy every step of the way. On behalf of the family of Frank Scott Jr we pray your continued blessings and success.
Brother Preston Charles and his staff delivered and EXCEPTIONAL experience for the Gandy family. Preston is the consummate professional. He was available literally 24 hours a day! Our mother looked like our mother. When Preston said to our family, “ I got you!” he meant every word. He had us. God is good. Brother Preston made all of us feel like his family. He treated my mother like his mother. Thank you so much for making our mothers homecoming special. Brother Steve Gandy 🤙
I want to thank Preston CharlesFuneral home they did a wonderful job On my mom she looked like a sleeping angel I'm so pleased they were compassionate and professional I highly recommend there funeral services they will always be in my heart for the great job they did GOD BLESS THEM ALL IAM FOREVER GREATFULL ❤ 🙏
I am amazed at how much Preston and his team did to make the process of my mother’s passing so smooth. Having worked in customer service in places like the White House, I know what premium care looks like. The Preston Charles Funeral Home is among the most professional, courteous and competent operations I’ve come across - and not just because this was a personal experience. I’ve observed their transition care for other families and can attest to their consistency. They anticipate issues and head them off for you. They do it all with the right tone and energy. I highly recommend their services.
I would like to give a big thank you to mr. Preston Charles he was very professional communicated very well we left there happy he came ASAP to pick my mother up. I highly recommend them professional and compassionate Tara Andrews
Preston Charles did an awesome job with the preparation of my mom's Homegoing Celebration. The care and compassion that was displayed towards her and the family. I appreciate the attention to detail but the level of care and concern. I nothing but the ultimate respect for the Preston Charles Funeral Service.
You did an Excellent job with my Uncle Pastor Carlos Brewster’s Service. His body preparation was done in such a way that made me want to cry happy tears. He looked so nice and at peace. From the beautiful casket, flowers and overall presentation I give your company a 12 star! I’m so happy that our last glance of him was so beautiful . Thank you from the bottom of my heart!
I was going through such a difficult time when my father was called to Heaven and the support, patience, education, and love from others were the acts of kindness I needed during that time. Preston Charles Funeral Home provided all of that for myself and my family. I am beyond grateful to have worked with such an incredible team! They were very responsive and went above and beyond to walk me through the process. I can't thank you all enough!
On behalf of the Lynem family, we thank you for your professionalism, sense of humor, empathy, and trust during our time of loss.
I am so glad that we allowed this funeral home to take care of my late husband, I received so many compliments regarding how well my husband appeared. The Preston Charles Funeral staff were so agreeable to our needs, everything was handled with poise and precision. God Bless You and Your Staff
I am sincerely grateful for the attention and services that was given to my family and I when making final funeral arrangements for my husband.
My beloved husband who had health issues was laid to rest and looked as handsome to me at his visitation, as he was when I first laid eyes on him!
The competent staff at Preston Charles Funeral Home were courteous, polite, and extremely supportive during my time of grief.
Mr. Charles and his employees answered all of my concerns related to military information that I never knew existed, along with important business matters that benefited me in my time of need.
All matters of importance were handled personally and privately in a most efficient way.
Absolutely no stones were left unturned, and for theses reasons because of the professional services that was given to my family, I without any hesitation will always refer Mr. Charles to family members and friends.
Most Appreciated Mrs. Margie Ferguson
Thank you and your staff for the professionalism demonstrated during the visitation service of our son Gregory Lyle. We greatly appreciate your assistance throughout our most stressful days. Your guidance, support and concern will be forever remembered.
We love and appreciate all that you did for us. Everything was more then satisfactory. Thank you all for your wonderful service to this community and being a child of God. Your love and support was about the family and not about the cost from families.
We cannot even begin to thank you enough for everything that you helped us with and did for us when my son passed away. We would never have been able to do it without your help. You were so considerate of our feelings and emotions at that time. You also went above and beyond what you were required to do. The entire family expresses their gratitude. We don’t believe anything went unchecked and it was all very beautiful. Again, Thank you so much for your kindness.
I would recommend Preston Charles service for all your family loss needs.
The Harris Family
Funeral Director Preston Charles and his team were a “Haven From a Storm”. We remain grateful for the compassion, attentiveness, sincerity, and professionalism provided. Their courteousness and responsiveness were not feigned. No question or request was beyond the service that Preston Charles Funeral Home (PCFH) was willing to deliver, and in a timely manner.
When we searching for help other providers said, “sorry for your loss” and their words seemed cold, meaningless, and just part of the drill. The PCFH team demonstrated, repeatedly, that its members were “In the Service” to actually serve. We would have not been able to handle the numerous and unfamiliar details related to the death of our family member had it not been for PCFH. Preston Charles Funeral Home ensured in the midst of challenges we (and all the details) were handled with care, and our family member was provided dignity.
What a gift PCFH is.
Mr. Preston Charles and Staff, I would like to commend Kim Wright and Kamira Davis for their outstanding service at the funeral of my uncle, Porter Hughes Jr. They were dignified and professional, but also very approachable and friendly. They helped make Porter's homegoing more soothing for the family, and for that I am grateful.
Preston and his Staff has provided my family with caring professional services on many occasions over the years. Like in the past they’ve provided the same loving friendly service for my Sister and Niece during their loss of my Brother-In-Law's passing. Preston, Thank you all for your caring service
Mr. Preston Charles and Staff, What a blessing you and your staff have been and are for my family and me. When my husband, Phillip Nelson, Jr., passed in February, all it took was one call; and you and your staff were there at every turn. You made Phil's entire service so much easier to "get through". It mattered not what time of day or night that we called, you were there. Again, what a blessing you have been and are.
Less than two months, the end of April, we had to call on you again when my daughter, Shari passed. You were there immediately, once more. Mr. Charles, you and your staff don't just do what you are called to do, you do that and so much more.
Thank you again,
With love and appreciation,
Irma J. Nelson, Kevin, Keefe, and Family
To the Preston Charles Funeral Home we the Sibert, Greenlee and Brooks family send a greatfull and heart filled thank you.
Thank you all for all the work and effort you extended to us during the passing of our amazing mother Georgia C. Sibert. Words can't express how we really feel deep down inside to the staff of the Preston Charles Funeral but I will try.
First to you Mr. Preston Charles thank you for your caring and thoughtful manner in which you displayed during our first meeting. You then took the time to sit and talk with us and guided us though this very difficult and unexpected time. Your kind words, gentle manner and outreached hand guided us through this process and this will never be forgotten. I know that you have an amazing staff because they to saw that our every need was taken care of. God places people in our lives and I'm so glad when the call was made you accepted. Everyone said what an amazing job you all did. But I also let them know that you also have an amzing after care. Your calling or texting us to check on us mean the world. We are so so thankful that God sent you our way.
Prayers for you all from the Sibert, Greenlee and Brooks Family
Mr. Preston Charles and his staff provided our family with exceptional care and service as we laid our father to rest. They took extra care to make sure every detail and preparation was accounted for. It was comforting to know that we were in such good hands as we navigated one of the most difficult times in our family's life.
The Preston Charles Funeral Home has a kind heart that says "WELCOME". I would like to thank Preston Charles Funeral Home for being there for us. We like to express our sincere thanks for the love, kindness, grace, and professionalism shown to us during a very difficult time. From the first call we placed to Preston Charles Funeral Home, to the follow up call they placed to our family after the services to extended support. We have received many compliments on behalf of the funeral home from both family and friends. From the Family of Kevin Terry Thank You
On Feb. 15, (2021), during the worst snowstorm of the season, Preston Charles Funeral Home handled my mother's funeral service. Despite the challenges that day (and there were many) This funeral home conducted services for our loved one that greatly helped my extended family with taking the necessary steps through the grieving process. All of the staff, including Mr. Preston Charles himself, were helpful in guiding us through everything. In particular, the funeral director, Ms. Kamira Davis, was well-informed, courteous, supportive, and professional throughout the process of planning and conducting the service. Our family is deeply indebted to her, and I would recommend the Preston Charles Funeral Home and their level of faith-based care to anyone in need of such service for their dear departed one.
Mr. Preston, I would like to take a moment to just Thank you whereas the worse time in my life. A mother is never suppose to bury her child. Mr. Preston I called you from Georgia and I told you I wanted to bring my son home to Cincinnati and I Thank God you made it happen. Only God knows Mr. Preston you made our family so relieved. We The Patterson’s, Mayo, Burton Family wish to Thank You again for your Professional, Respectful and Caring Staff, was given to us during the Home going of my son William J. Mayo. Mr. Preston may God forever continue to Bless you and your Staff. I’m So Grateful!
Mr. Preston Charles and his staff were truly a blessing to me and my family during our time of bereavement, not only was he professional but he was sincerely caring. When our Dear Mother went to be with our Lord and Saviour Jesus Christ, my whole world is now empty, my mother was everything to me, and I thank God for Mr. Preston who showed nothing but overwhelming compassion which gave me and my family the strength to endure such a painful process of lying my Dear Mother to rest. Mr. Preston Charles took excellent care of my Mother and I want to thank him and his staff from the bottom of my heart for everything that unfolded on that journey of lying my Mother to her final destination on the earth. Thank You and GOD BLESS
Preston Charles and his empathetic staff, displayed how caring this wonderful organization operates. My family received the best of care and service, throughout the process. They patiently took the time to answer all questions and made themselves available to my family. My Queen Mother was properly cared for and Preston Charles services were top level! I heartily recommend them to anyone in need of funeral services and planning. Thank you Preston for providing a level of comfort during our time of sorrow. May God continue to bless you all.
Bro. Preston Charles, Warren, Kamira, La Tressa and the rest of the staff at this wonderful organization far exceeded our expectations. We received the best of care and service throughout the process. They patiently answered every question and quickly returned every phone call. We heartily recommend them to anyone in need of funeral/burial services. Thank you for providing a level of comfort during a difficult time. God bless you!
Bro. Preston Charles and staff my family and I would personally want to thank you for the professionalism and care that you had shown towards me and my family for our dearly beloved, Imojean Seniours-Galinger. From the beginning of the planning until the end of the burial of my mother the great professionalism, Christian, caring and courteous attitude my family. My family and I felt that we were among family. Thank you again for care during one of the most difficult times in our lives. May God continue to bless you and your staff richly. Sincerely, Sherri Harris and family (Cincinnati, OH)
Mr. Preston, the family for Murphy would like to thank you from the bottom of our hearts for all you did for our family during such an unprecedented time of a pandemic. The family in Jamaica would especially like to express a huge thank you to you and the Staff at Preston Funeral Home. They wanted to express to you how pleased they were with Murphy's arrival and on how well he was preserved and presented upon arrival in Jamaica. They thank you from the bottom of their hearts.
Bro. Preston Charles and Staff served our family with professionalism and sensitivity as we the family of Mother Evelyn B. Thompson finalized her services for Thursday, June 12 (Cincinnati, OH) and Friday, June 13 (Flint, MI), especially now as we battle the COVID-19 Pandemic. Bro. Charles and staff went above and beyond the call of duty and we are grateful for the love and compassion shown to us. May God's choicest blessings be upon you!
-Family of Mrs, Evelyn B. Thompson June 17, 2020
I have known Preston Charles for approximately sixteen years; I worked with him five of those years. He was always professional and polite. If I had a question and he was available, I was comfortable asking him for help. We developed a comfortable friendship that was passed to my brother and sister-in-law. They were in his company twice, and my brother and sister-in-law were impressed with him. Therefore, when Ronnie passed, Diane called Preston; and we never looked back. Everything was handled and carried out beautifully; no question was unanswered. With this pandemic that we are suffering through, everything is different. But thank you Preston Charles and staff for helping us through this trying time. Joni Pipkins and Family of Ronald (Ronnie) Andrews
Preston Charles is an exceptional funeral home. I met Mr Charles before the loss of my father. We wanted to be prepared and Mr. Charles was so kind, patient and full of knowledge it made this time for us much easier. He was very professional and accommodating to me. He felt like an uncle because all our family was so far away. He always answered my calls and the staff was always comforting and professional. My father passed from Alzheimer and diabetes. When the time came for my Dad to rest in peace they were amazing. They helped to create the most beautiful and respectable service I've seen. Even my family that was able to view the services on live stream, overseas was amazed at how beautiful everything went. They praised the way everything was carried out so nice, especially during a time that the whole world seemed anxious due to the Covid 19 Pandemic. We were able to have a church funeral with all the extras to allow us to say a proper goodbye. I am so grateful and I will never forget how my family was treated. I will recommend Preston Charles Funeral Home to all that becomes in need of their services. I praise The Most High for making Him available to my family during this very tough time. Sincerely Family of Edward H.Anderson Karen Anderson Gray
Dear Mr. Preston Charles and Associates of the Funeral Home:
There are not enough words to express our sincere appreciation for the love and support you and your associates have shown my family and I, before, during and after the passing of my husband. The non-pressured step by step guidance and services that your funeral home provided were professional and thorough from start to finish.The arranging of the Military Salute was priceless. We thank you for honoring him in such a sincere and heart-felt manner. I also want to recognize and thank your associate, Kamira for making my husband look restored and at peace. It is great to know that professional services such as yours exist for people during their time of grief.
With Warmest Regards, Johnnie M. Dumas and Family
All of our family's questions and concerns were answered in a timely manner. We were satisfied that every detail of our Father's passing was handled honorably. I was comforted by the professional demeanor of Preston Charles and his staff.
As a Public Relations Executive I've had the honor of successfully executing events for the likes of Lena Horne, Maya Angelou, Presidential Candidates and dignitaries. I have a critical eye for the details. That said, the services provided at Preston Charles was of the highest caliber. The details were handled professionally from start to finish. Their ability to offer sincere compassion and guidance through the most difficult of times was commendable. Thank you for "honoring" my mother, her legacy and our family. Job well done!
I personally want to thank Preston B. Charles and his entire staff for the care they provided at my mother's departure from her earthly walk. You talk about service--from the time they came to the house to get Mommy until her funeral, we (the family) received the utmost care. Mommy's hair, her face, her nails, her clothes, everything was done to our satisfaction and then some. I highly recommend Preston B. Charles funeral services for you loved one. He will surely put your mind at ease.
My family decided to use Preston Charles Funeral Home after conducting a thorough research of funeral homes in the area. The professionalism, compassion and respect the staff had extended to the family of Lawrence Frye far surpassed our expectations. Your excellence of service was confirmed by a number of attendees of the homegoing celebration who stated that they were impressed and intend to use your services when the need arises. Through our grief, our hearts were filled with joy, knowing that Preston Charles Funeral Home gave the utmost consideration during every aspect of our interactions. May God continue to richly bless all your endeavors.
I am a Preston-ite! Their overwhelming attention to details and relentless fawning on us was uniquely comforting and assuring! We were never without anything we desired and their fairness and transparency of charges was unexpectedly rare! Cincinnati definitely has a new and welcomed flag ship funeral home in town! Excellence personified!
Thank you to the gracious staff at Preston Charles Funeral Home. You took our heartbreaking situation and helped turn it into a loving tribute. We are most grateful for your attentiveness to all of our requests and needs. Your compassion during this difficult time was very much appreciated and needed as these times are never easy for anyone. We have truly encouraged by dedication, kind words & prayers. With Gratitude, Christopher Todd and family. #Keepmypromises #Jillstrong
In March 2019, my mother passed away in the state of Georgia. Her services were held in Cincinnati, Ohio where she grew up. Preston Charles Jr. and his staff handled all the arrangements for getting my mom’s body back to Cincinnati and helping me, long distance, with arranging her services Preston Charles Jr. and his staff are the most caring, personable, compassionate, friendly, professional group of people I’ve had the pleasure of working withduring this sorrowful time.
With me being out of state making all the arrangements, the communication was impeccable. I trusted Mr. Preston Charles Jr. and his staff with my beloved mother’s arrangements, and I will forever be grateful to them for helping me during my bereavement. And by the way, my mom’s services went very well. Thank you to Mr. Charles Preston Jr and staff! ------Carolyn Lyles June 2019