All of our family's questions and concerns were answered in a timely manner. We were satisfied that every detail of our Father's passing was handled honorably. I was comforted by the professional demeanor of Preston Charles and his staff.
As a Public Relations Executive I've had the honor of successfully executing events for the likes of Lena Horne, Maya Angelou, Presidential Candidates and dignitaries. I have a critical eye for the details. That said, the services provided at Preston Charles was of the highest caliber. The details were handled professionally from start to finish. Their ability to offer sincere compassion and guidance through the most difficult of times was commendable. Thank you for "honoring" my mother, her legacy and our family. Job well done!
I personally want to thank Preston B. Charles and his entire staff for the care they provided at my mother's departure from her earthly walk. You talk about service--from the time they came to the house to get Mommy until her funeral, we (the family) received the utmost care. Mommy's hair, her face, her nails, her clothes, everything was done to our satisfaction and then some. I highly recommend Preston B. Charles funeral services for you loved one. He will surely put your mind at ease.
My family decided to use Preston Charles Funeral Home after conducting a thorough research of funeral homes in the area. The professionalism, compassion and respect the staff had extended to the family of Lawrence Frye far surpassed our expectations. Your excellence of service was confirmed by a number of attendees of the homegoing celebration who stated that they were impressed and intend to use your services when the need arises. Through our grief, our hearts were filled with joy, knowing that Preston Charles Funeral Home gave the utmost consideration during every aspect of our interactions. May God continue to richly bless all your endeavors.
I am a Preston-ite! Their overwhelming attention to details and relentless fawning on us was uniquely comforting and assuring! We were never without anything we desired and their fairness and transparency of charges was unexpectedly rare! Cincinnati definitely has a new and welcomed flag ship funeral home in town! Excellence personified!
Thank you to the gracious staff at Preston Charles Funeral Home. You took our heartbreaking situation and helped turn it into a loving tribute. We are most grateful for your attentiveness to all of our requests and needs. Your compassion during this difficult time was very much appreciated and needed as these times are never easy for anyone. We have truly encouraged by dedication, kind words & prayers. With Gratitude, Christopher Todd and family. #Keepmypromises #Jillstrong
In March 2019, my mother passed away in the state of Georgia. Her services were held in Cincinnati, Ohio where she grew up. Preston Charles Jr. and his staff handled all the arrangements for getting my mom’s body back to Cincinnati and helping me, long distance, with arranging her services Preston Charles Jr. and his staff are the most caring, personable, compassionate, friendly, professional group of people I’ve had the pleasure of working withduring this sorrowful time.
With me being out of state making all the arrangements, the communication was impeccable. I trusted Mr. Preston Charles Jr. and his staff with my beloved mother’s arrangements, and I will forever be grateful to them for helping me during my bereavement. And by the way, my mom’s services went very well. Thank you to Mr. Charles Preston Jr and staff! ------Carolyn Lyles June 2019
My Father was sick and he didn’t have long. I called to introduce myself and he told me exactly what I needed to do he was very informative. After my Father passed away And I had to view his body I was very impressed on how compassionate Preston was every detail was in place. I am so grateful for his professionalism. I was at peace knowing that my dad was in good hands he really cares about the work that he does.
Shawna Thornton and Family
The 1 year anniversary 1/13/18 of my mother’s passing and as I look back on her obituary announcement I can’t say enough how thankful I am. Thank you for everything - concerning my mother's passing and service Everyone I dealt with was compassionate and nice. I am truly so grateful for all you have done during the hardest time I have ever known.
When my cousin died, my family considered local service providers. It was important that we worked with someone who understood our grief and our budget. We needed someone who could work well within a limited time frame. We needed someone who would be a point of contact that everyone would feel comfortable with. Frankly, we needed someone we could trust. We found these basic needs and more with Preston Charles and staff.
Preston Charles did not know me when I was referred to him. He did not know that I was familiar with the process of arranging funerals due to relatively recent family deaths. Everything he discussed with me confirmed that he knew his business well. He did not try to sell me a 'package'. He listened to learn my family's priorities. He discussed options to help us make the necessary arrangements. He kept his committments and delivered every promise. Actually. He and his staff exceeded my expectations! (You have to know me to know that this is not an easy feat to achieve.)
The quality service which was extended to my family from Preston Charles Funeral Home during our time of grief was beyond measure and will be sincerely appreciated forever! Sept 7, 2018 Penni Tibbs
Dear Mr. Preston Charles I have known you for over 30 years and used your services twice. Each time you were very professional, knowledgeable, and comforting at a time when it was needed. You made our family feel special when assisting us with our arrangements and insured that every detail was addressed in a professional manner. You employ a staff that exemplifies the professionalism of your business and should be commended for this. Our family was pleased beyond words at the service we received during this difficult time. You and your staff provide a professional quality service and I pray that you will continue to be a positive asset to the community that you serve.
A short time ago our Mother passed away. Although she was in her 90's, you can never fully prepare for the death of a loved one. The care and compassion delivered by Preston Charles and staff was extraordinary. No detail was too small and no request too large. The skill and precision replicated her life-like image resting peacefully. Their knowledge during and after our time of need is impressive, respectable and certainly gratifying. On behalf of our family, please continue your service of excellence in time when it is needed most. Thank you!
I have been knowing Preston and his family for a long time. My grandma recently passed away and I have to say that Preston, the staff, and everyone else that was involved with my grandma, did a phenomenal job on her. Very pleased and I recommend his services.
I am inspired to publicly acknowledge the outstanding character and professionalism of Preston Charles. I have known Mr. Charles since 1998. I met him through my mother, Mrs. Shirley A. Merrick (deceased), proprietor of G & Shirley’s Health Foods, who introduced Preston Charles to our family because he inspires greatness and exudes palpable love…and that’s what Mom was about. Professional excellence, exceptional skill, ethics, empathy and a sense of divine purpose characterize Mr. Charles; concomitantly, these traits permeate the entire Preston Charles Funeral Home culture. I believe Preston Charles puts his wisdom and unparalleled, well-honed skills into realizing every family vision for the final service of their loved one. Mr. Charles is a man of God, a devoted family man and a community man. He is genuinely and enthusiastically involved in a beautifully dynamic private and public life where struggle, hurt and victory co-exist. Preston Charles understands and relates to people from various walks - seeing their common humanity while affirming their uniqueness. With Preston Charles and the special team he developed, you will feel comfortable throughout the funeral process. I’m not kidding when I say that you will have the assurance that you connected with “the best in God’s universe” to say farewell and forever love to your departed. Truly Cincinnati is blessed to have a man of such integrity, brilliance and love, serving the people at one of the most difficult times in the human experience! As Cincinnati got behind G. & Shirley’s and sustained us for forty years, we will be wise to fully embrace the blessing of the Preston Charles Funeral Home. Let us commit to it, empower it, and keep it strong for our beloved children…and their children’s children. -Valdasia S. Merrick
Preston Charles Funeral Home was recently entrusted with my mother's funeral arrangements. They were extremely efficient, friendly and sympathetic to all of my families needs. My mother passed on a Monday and we acquired their services for that same week. Over 2500 loved ones attended my mother's homegoing and Preston Charles was attentive to all of their needs. Not only did my mother look beautiful, but the ease and flow of her ceremony and interment were equally matched. Thank you Preston Charles Funeral Home for not just doing what we sought after you for; but for going above and beyond for my mother, the eldest of her family and our needs.
Preston Charles, the Executive Director, is a sincere, ethical and gifted individual. No one in the Greater Cincinnati area can match his skill in restorative art, embalming, and professionalism. Preston and his staff genuinely care about each family they encounter and that makes all the difference.
I have had the rely on Preston Charles to guide me through the most difficult times in my Life. Preston is first and foremost, A Man of God, after God's own Heart and he has that same agape Love for God's people. When you are dealing with the lost of your loved ones, your state of mind is not the best nor clear on many aspects of making final arrangements for them. Preston Charles, treats each and every family member as one of his own.
I have come in contact with many funeral director's whom I hold the highest respect for. However, I have the utmost respect for Preston Charles and I have instructed my family verbally and in my will, to reach out to Preston Charles, knowing that he will truly take care of them and my remains in the most professional, caring and respectful manner. His compassion to help his clients through from the moment of the first call, during and after your loved one has reached their final resting place, Preston Charles is still their to guide you when and where needed.
Preston Charles's character is impeccable among others and he can and will stand tall beside you through it all for he knows, because of Christ; you are his Brother's and Sister's and he will ensure that your needs are exceeded.
Our family tradition has been a practice of honoring members of our family with a high tribute to their life . Without exception , we have retained the professional services of Mr . Preston Charles. Invariably , Mr. Charles has delivered the highest degree of attention to detail coupled with a deep compassion and appreciation of the dignity of the loved one . In short , Preston Charles is exemplary. He has delivered premier funeral services coupled with exquisite customer service customized to comfort each one of the surviving member of the family .
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.